Imagine your IT environment located in a ViaWest data center. With over 450,000 square feet of usable raised floor space, the latest in power delivery equipment, and energy efficient cooling, our data centers are on the cutting edge of modern technology. And at the nerve center of our facilities are our 15 geographically diverse Network Operations Centers (NOC), staffed all day, all year round by experienced engineers. Put simply, our data center services and solutions are second to none.
Built to Perform
ViaWest is the ultimate data center solution for physical security, disaster mitigation, fire detection and suppression. And our redundant, diverse infrastructure is built to maximize uptime.
Data Center Components
ViaWest Remote Hands ViaWest Remote Hands gives you access to skilled engineers who are prepared to help you tackle any difficulty on-site. Remote Hands is available in two levels, based upon the complexity of the work being performed. The Tier 1 Remote Hands service offers basic phone assistance and verbal confirmations by ViaWest NOC staff members, while Tier 2 services include both general assistance and project-based work for operating system support, software installations, connectivity issues, and troubleshooting.
Power Delivery and Backup We are experts in high density power configurations, offering an average of 200 watts per square foot and more. How do we do it? We invest in the latest power equipment and offer fully redundant power systems to ensure your applications and equipment will always be available. Choices include: 120 volt power, 208 volt power, three phase power, and DC power in many locations.
Cooling and Environmental Controls Our centers feature energy efficient cooling in an N+1 configuration. You’ll have access to anti-static raised flooring with designated cable runs, cooled air delivery, hot aisle / cold aisle configurations, and waterside economizers, allowing for free cooling.
Fire and Environmental Controls Our centers include certified data center smoke detection systems, certified incipient smoke detection, dual-interlock pre-action dry pipe sprinkler systems, and clean agent fire extinguishers placed throughout facilities.
Network Operations Centers Our thirteen geographically diverse and mirrored Network Operations Centers (NOCs) are staffed 24x7x365 by experienced engineers. We monitor local infrastructure, local and regional network connectivity, telecommunication circuits, routers, switches, servers, and customer infrastructure.
Physical Security Dual authentication is a minimum requirement to access our facilities. Centers feature digital security cameras, closed circuit television, and intercom systems, while power delivery, cooling, generator and diesel fuel infrastructure are maintained in secured areas.
Compliance From PCI, SSAE, HIPAA & European Safe Harbor Framework to FISMA, FERPA and many others, ViaWest fully supports customers with an internal team dedicated to assisting our customers in achieving their regulatory, audit, and compliance requirements.
Carrier Access We provide carrier neutral access to over 27 unique network providers with a wide range of connectivity and routing options that eliminate single points of failure.