In early September 2017, Hurricane Irma tore through the Caribbean leaving mass destruction in its wake. As the storm headed toward Florida, weather bureaus warned of the damaging winds, torrential rain and flooding the Category 4 hurricane would bring. Faced with the potential of power outages, lost connectivity and infrastructure damage, businesses readied themselves for the worst. Peak 10 + ViaWest, a hybrid IT infrastructure provider, was also busy preparing its facilities. With its Tampa, Fort Lauderdale and Jacksonville data centers in the hurricane’s direct path, and other sites vulnerable, the company coordinated its resources to protect the availability, integrity and security of its customers’ technology infrastructure.
At the root of Peak 10 + ViaWest’s ability to provide customers with outstanding availability and support – even in an emergency – is its state-of-the-art facilities and upfront planning. Strategically located to offer geographic redundancy, its network of data centers are located outside of flood zones, boast hardened concrete construction and are designed to withstand hurricane-force winds. Within each Peak 10 + ViaWest facility, redundant UPS systems and generators with N+1 or 2N configurations are employed to ensure uninterrupted power supplies, and multiple computer room air conditioning units with N+1 configurations sufficiently regulate the IT environment if one cooling system fails. Peak 10 + ViaWest’s emergency preparation further supports this built-in redundancy. This proactive process integrates a comprehensive preventative maintenance schedule, 24/7/365 infrastructure monitoring, ongoing staff training and routine assessments to ensure its IT infrastructure and staff are ready at a moment’s notice.
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