14,713
square feet of
raised floor
4,050
kVA UPS system capacity
with 2N redundancy
136.5
tons of redundant
cooling capacity

Best-in-Class Client Experience

  • 100% SLA for power, bandwidth and network services availability
  • 24x7x365 on-site support from engineers with an average tenure of 3+ years
  • One-stop ViaWest Technical Assistance Center (V-TAC) for remote support
  • 29+ telecommunication carriers ensure carrier-neutral connectivity
  • 87% first call resolution
  • Dedicated client success manager for your duration as a customer
  • 4-hours free remote support
  • 100% satisfaction guarantee

Best-in-Class Service with a Personal Touch

“What drew me towards the ViaWest team is their energetic and engaged people. They aren’t just ‘business as usual,’ it was personal.”

– Stephan Andrade, former CEO, LogicTree

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