18,991
square feet of
raised floor
2,000
kVA UPS system capacity
with 2(N+1) redundancy
570
tons of redundant
cooling capacity

Best-in-Class Client Experience

  • 100% SLA for power, bandwidth and network services availability
  • 24x7x365 on-site support from engineers with an average tenure of 3+ years
  • One-stop ViaWest Technical Assistance Center (V-TAC) for remote support
  • 29+ telecommunication carriers ensure carrier-neutral connectivity
  • 87% first call resolution
  • Dedicated client success manager for your duration as a customer
  • 4-hours free remote support
  • 100% satisfaction guarantee

A Team that Puts Your Needs First

“We didn’t have any growth constraints and ViaWest didn’t put their real estate needs ahead of my needs to grow. …The account people were engaged in what we were intending to do and thinking about what we could do when others vacate. I felt like my ViaWest team was a real partner.”

– Rich Bushell, Operations Manager, FamilySearch

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