4-Zone Security Access
We employ 4-zone security and 24/7 dual-factor authentication access, as well as 24/7 monitoring of: the physical environment, power delivery, generator and diesel fuel infrastructure.
Superior Network, Power and Cooling
The Philadelphia data center features N+1 cooling, 2N+1 fault tolerance and connectivity to more than 80 carriers.
Scalable Hybrid IT
Colocation services are the foundation of our world-class, scalable IT infrastructure solutions that also include interconnection, cloud, managed solutions and professional services.
Square feet of raised floor capacity
Gross UPS; 2N+1 fault tolerance
Best-in-Class Client Experience
- 100% SLA for power, bandwidth and network services availability
- 24/7 on-site support from engineers with an average tenure of 3+ years
- One-stop ViaWest Technical Assistance Center for remote support
- 29+ telecommunication carriers ensure carrier-neutral connectivity
- 87% first call resolution
- Dedicated client success manager for your duration as a customer
- 4 hours free remote support
- 100% satisfaction guarantee