50,157
square feet of
raised floor capacity
3,960
kVA UPS system capacity
and 2(N+1) redundancy
2,220
tons of redundant
cooling capacity

Best-in-Class Client Experience

  • 100% SLA for power, bandwidth and network services availability
  • 24x7 on-site support from engineers with an average tenure of 3+ years
  • One-stop ViaWest Technical Assistance Center (V-TAC) for remote support
  • 29+ telecommunication carriers ensure carrier-neutral IP bandwidth connectivity
  • 87% first call resolution
  • Dedicated client success manager for your duration as a customer
  • 4-hours free remote support
  • 100% satisfaction guarantee

End-to-End Issue Resolution

“Everyone at ViaWest has been outstanding to deal with. No matter how much information you have to secure and manage, at the end of the day, it’s the people you deal with, not just the company’s offerings that matter… ViaWest’s staff manages our equipment and our business as if it was their own. We trust them implicitly.”

– Ryan Schlunz, CIO, Stoel Rives

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