square feet
of raised floor
kVA UPS system capacity
with 2(N+1) and fault tolerant
tons of redundant
cooling capacity

Best-in-Class Client Experience

  • 100% SLA for power, bandwidth and network services availability
  • 24x7x365 on-site support from engineers with an average tenure of 3+ years
  • One-stop ViaWest Technical Assistance Center (V-TAC) for remote support
  • 29+ telecommunication carriers ensure carrier-neutral connectivity
  • 87% first call resolution
  • Dedicated client success manager for your duration as a customer
  • 4-hours free remote support
  • 100% satisfaction guarantee

Creating Devoted Customers with Dependable Service

“The customer service DNA so ingrained into the ViaWest corporate culture has truly been a pleasure to work with. To us, expanding our services as the first customer to sign a contract for their new data center in Las Vegas was a very easy decision. We appreciate the innovation ViaWest is bringing to the industry to further protect our IT infrastructure and the precious data we and our customers use every day.”

– Cynthia Nustad, Executive Vice President and CIO, HMS

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