7,580
square feet of
raised floor capacity
1,275
kVA UPS system capacity
with 2N redundancy
300
tons of redundant
cooling capacity

Best-in-Class Client Experience

  • 100% SLA for power, bandwidth and network services availability
  • 24x7x365 on-site support from engineers with an average tenure of 3+ years
  • One-stop ViaWest Technical Assistance Center (V-TAC) for remote support
  • 29+ telecommunication carriers ensure carrier-neutral connectivity
  • 87% first call resolution
  • Dedicated client success manager for your duration as a customer
  • 4-hours free remote support
  • 100% satisfaction guarantee

The Value of an Unsurpassed Customer Experience

“While cost is always an important consideration, it’s key to remember that basing critical business decisions solely on cost could end up costing more in the long run, in terms of reliability, man hours and customer dissatisfaction, to name just a few. ...We look forward to continuing our relationship with ViaWest, who has always been a terrific partner to us.”

– Susan Jensen, President/Owner, The Digital Ranch

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