With ViaWest’s Managed Network Services, you’ll have full access to our team of network specialists available to manage your network and network devices around the clock.
We hire the expensive resources so you don’t have to, saving you money on operations and human resources. We manage vendors and relieve you of ongoing maintenance costs and provide best-in-class equipment, which saves you money on capital expenditures, operating expenditures and upgrade management.
Managed Network Device Services
From small to large and from simple to complex, ViaWest supports managed network configurations and devices including switches, routers, firewalls and load balancers. High Availability configurations combined with our onsite replacement spares ensure the reliability of your solution.
Here’s what you’ll receive in our Managed Network Services package:
- Dedicated equipment.
- Around the clock, onsite device management, monitoring, and support
- An assigned Client Relations Manager to handle and care for all of your account needs
- Access to an online customer support portal and technical support real-time
- 100% customer satisfaction Service Level Agreement
Managed Network Transport Services
ViaWest’s Network Transport infrastructure is designed for mission critical services, high availability and reliability through the use of multiple network providers, redundant system design and best-in-class system design from years of experience. ViaWest offers Managed Private Network Transport services throughout our Colorado and Utah regions.
- 100% Power & network service level agreements
- 100% Customer satisfaction guarantee
- 100% Network availability since 2001
- 100% Environmental availability