Solutions

Colocation

Our 27 data centers provide a solid data environment for peace-of-mind and a foundation that’s safe, secure and incredibly reliable. Colocation from ViaWest is the ultimate solution for physical security, disaster mitigation, fire detection and suppression. And our redundant, diverse infrastructure is built to maximize uptime.

Build a Custom Colocation Space

Our colocation hosting facilities scale according to your needs. We have private suites and lockable cabinets in both half and full sizes. We understand the special security, regulatory or compliance obligations our customers may be subject to and obtain multiple independent auditor reports annually to enable our customers to meet their compliance obligations (SOC, PCI, HIPAA, FISMA, etc.). When it comes to power and bandwidth, you have a host of options to ensure your applications and equipment will always be available:

Space

Each ViaWest data center offers a number of space options, from private suites, lockable cages, and cabinets in half and full size.

Bandwidth

All ViaWest colocation hosting facilities have been designed to ensure that your data can always be reached, allowing you to easily choose the correct amount of bandwidth for your business:

  • Fixed rate
  • Burstable to 10 Mbps
  • Burstable to 100 Mbps
  • Burstable to 1000 Mbps
  • Customized Solutions

Power

Fully redundant power systems ensure your applications and equipment will always be available:

  • 120 Volts
  • 208 Volts
  • 3 Phase Power
  • High Density Power

Compliance

ViaWest has a dual-standard SSAE 16 and ISAE 3402 Service Organization Control (SOC) 1 Type II, SOC 2 Type II, and SOC 3 reports covering each of ViaWest’s data centers. ViaWest also has facility-specific PCI Data Security Standard reports of compliance for physical security, information security policies and managed firewall service, and HIPAA and NIST 800-53 for environmental and physical security controls. Additionally, ViaWest annually registers its adherence to the US-EU Safe Harbor Privacy framework.

Get Support You Need

ViaWest Remote Hands gives you access to onsite, skilled engineers who are prepared to help you tackle any colocation difficulty. Remote Hands is available in two levels, based upon the complexity of the work being performed. The Tier 1 Remote Hands service offers basic phone assistance and verbal confirmations by ViaWest IT staff members, while Tier 2 services include both general assistance and project-based work for operating system support, software installations, routing configurations, connectivity issues, and troubleshooting.

Full Range Support

  • Migration planning and pre-installation consulting
  • Bi-annual infrared inspection and monthly power audits
  • Onboarding and installation services
  • Dedicated client relations manager
  • Automated monitoring and online support portal